Cancelation Policy

 

Our items are made to order, therefore we cannot offer cancelations, refunds or exchanges. As soon as you purchase your item it is sent to our print provider for production. Please note that if you make an error during the ordering process, such as purchasing the wrong size or color, we may not be able to change the order before it is produced/shipped. 

 

If your item arrives defective or is damaged in shipping, please email support and send a photo/s that shows the entire item and clearly shows the damage: amanda@mandapandaprojects.com

 

Digital products such as printables, tutorials or e-books are delivered to you via email immediately after purchase. Absolutely no cancelations or refunds will be allowed for these items. Please contact us if you are in any way unhappy with your purchase.

  

Return and Cancelation Policy (Big Pack of Craftkins Subscription)

 

No refunds or exchanges will be given at any time for any reason. No exceptions.

If you accidentally purchased more than one subscription, please email support. Items are prepared for shipping when the order is placed. We will NOT be able to make a change to your order until the following quarter, depending on how quickly you notify us.


If your item arrives damaged, please take detailed photos and email them to support so we can help resolve the issue: amanda@mandapandaprojects.com

If your item is damaged or defective, you must email support to request a replacement within 14 calendar days of receiving your item.

Cancelation Policy (Big Pack of Craftkins)

To cancel quarterly subscription, customer must complete the Cancellation form within 2 business days of billing. Cancellation forms completed less than 2 business days of billing will not take effect until the following billing cycle (Ex. Billing is on Wednesday, form must be completed no later than Monday). Until notice of cancellation is received by us, and cancellation is finalized, subscription will continue and customer is responsible for paying for said subscription. Please complete cancellation form HERE → https://docs.google.com/forms/d/e/1FAIpQLSdHXi8kpw8R2GhcudStMZFK2-bQyuKvd7M0S1Hr8_Ny1FMDyg/viewform?usp=sf_link